Before you begin
Make sure your iPhone is updated, Bluetooth and Wi‑Fi are enabled, and you are signed in to iCloud. Your accessories must support Apple Home or Matter.
Frequently asked questions
How do I connect Apple Home?
Open Grafo, select your space, tap the plus button, then choose Connect Apple Home. Approve the Home access request when iOS asks.
How do I add a Matter or HomeKit accessory?
Tap the plus button, choose Scan setup code, and scan the code supplied with the accessory. Keep the accessory powered on and nearby during pairing.
Why can’t Grafo see my home?
Open iOS Settings and verify that Grafo has Home access. Also confirm that the same Apple Account is used for iCloud and the Apple Home app.
Why is an accessory offline?
Check power, Wi‑Fi, and Bluetooth. If the device uses a home hub, confirm that your Apple TV or HomePod is online. Then reopen Grafo and try again.
How do I use Siri commands?
Tap the waveform button in Grafo to see available phrases. You can also open Shortcuts from that screen to add Grafo actions to personal automations.
How do I remove my Grafo data?
Delete spaces and rooms inside Grafo, then remove the app. Synced app data can be managed from your iCloud storage settings. Apple Home data is managed separately in the Home app.
Still need help?
When reporting an issue, include your iPhone model, iOS version, accessory manufacturer, and a short description of what happened. Never share a Matter or HomeKit setup code publicly.
Response target: within two business days.